People Services Lead
Senior Manager, People Services A fantastic opportunity exists for a seasoned Shared Services professional to deliver best-in-class people services
Sydney
This is genuinely a values-driven organisation deeply committed to the community. As they move forward, a need has arisen for an experienced People Services Lead who can oversee day-to-day operations and collaborate closely with the Head of People Services to deliver employee experiences aligned with our business objectives and cultural direction for our large and diverse employee base of over 11,000 people. Their continuous growth reflects the essential services that the community needs, and they are now embarking on their most significant technology investment to date.
About the Role:
Reporting directly to the Head of People Services, you will play a critical role in the organisation's transformation. You will contribute to strategic planning for implementing a new system, spearheading new initiatives and serving as the go-to person for the team. Your mission will be to build strong partnerships with leaders across the organisation, working closely with OD, HR Business Partner teams and Regional Directors to ensure that new working methods align seamlessly. This transformation will impact every employee experience, from onboarding and talent management to remuneration, performance management, and learning and development.
Key Responsibilities:
- Change Leadership: Work with key people through a significant change initiative, ensuring all employee experience is aligned with the new system.
- Collaboration: Build effective partnerships with leaders throughout the organisation to facilitate a smooth transition and alignment with new working methods.
- Strategic Alignment: Work closely with OD, HR Business Partner teams and regional Directors to ensure the transformation aligns with strategic objectives.
- Operational Oversight: Oversee day-to-day People Services operations, providing guidance and support to ensure service excellence, with a deep understanding of HR and payroll processes and systems.
- Demonstrate a continuous improvement mindset to support the new ways of working with improved process automation and HRIS solutions.
- Expert understanding of the HR Shared Services Operating Model
- Expertise in respective HR business processes
- Experience in achieving process improvement, including numerical skills
- Skilled at navigating a complex organisation, forging relationships, and managing through influence
- Ability to harness data to tell a story and back up your strategy
- Managing multiple projects and priorities with the ability to see the big picture at all times
This is a unique opportunity to lead a transformational change initiative within an organisation deeply committed to its community. You will play a pivotal role in shaping their future and enhancing the employee experience for their diverse workforce. This will set them up for sustainable growth, giving their people even more opportunities to grow within the organisation and, in turn, help our most vulnerable in society.
If you're an experienced Shared Services leader looking for a meaningful challenge and are excited about the opportunity to make a lasting impact, we encourage you to apply. If you have any questions, please get in touch with Emma Egan on 0434403425.
