Technical Account Manager
A global leader in supplying data and technology solutions with a broad range of marketing products. Are now looking for a talented Account Manager
Sydney
$75,000 — $90,000
My client is a global market leader in supplying data and technology solutions with a broad range of marketing products. Now growing its presence in Australia, they are working directly with some of our leading brands.
You will be the primary contact and trusted to its clients:
• Establish a professional, working, and consultative relationship with the client
by developing a core understanding of unique business needs of the client
within their industry.
• Work with its internal development team to
scope and design new functionality based on business requirements
• Manage a backlog of work for the client
• Be able to format and analyse data downloaded from our systems to provide
guidance and insights for our clients
• Managing the process of documenting the projects, working with
development teams and User Experience Designers to pull together the
requirements into documentation ready for the development team.
• Ensure projects are delivered to scope and on time. Work with delivery teams
in the European offices to ensure that your projects are
adequately understood and resourced.
• Deliver web-based and/or in-person demonstrations of delivered software to
Clients
DESIRED SKILLS AND EXPERIENCE
• BA/BS Degree or equivalent business experience
• 3-5 years previous professional experience in the marketing technology
space or similar
• Client Service and/or Account Management experience a plus.
• Strong technical aptitude and willing to learn new technologies and
processes
• Knowledge of enterprise systems, Marketing Automation, CRM or ERP
solutions desirable
• Excellent written and oral communication skills
• Ability to work with data
• Ideal candidates need to be solution oriented, process driven, fast learners,
strong communicators and passionate about technology.
• Ability to effectively prioritise tasks and manage multiple projects at once
Please address your cover letter to Nick along with a resume.
